Take ownership of the product backlog and keep it in line with the company's goals, what customers need, and where the market is heading.
Partner with Product Managers and Engineering to shape what the product should become, plan releases, and decide what gets built first.
Collect input from customers, internal teams, market trends, and competitors, and turn it into practical product decisions.
Keep releases moving forward by making sure requirements are clear, dependencies are tracked, risks are handled, and timelines are met.
Build strong relationships with customers and speak up for their needs, making sure their feedback actually shapes what gets built.
Keep stakeholders and Product Managers in the loop with regular, straightforward updates on progress, risks, and decisions.
Work with Professional Services, Sales, Support, Marketing, and Engineering to make sure new features and releases land well with users.
Write and maintain solid documentation — requirements, business cases, release plans, and feature specs.
Look for ways to make the product better — more useful, easier to use, and more valuable to customers.
Help with demos, customer presentations, and onboarding to support adoption and engagement.

Requirements

Degree in Business, IT, Computer Science, Software Engineering, or a similar field.
6+ years working as a Product Owner, Business Analyst, Product Analyst, or in a similar product role at a software company. Experience with international clients is a bonus.
Track record of managing backlogs, writing requirements, and prioritizing work in Agile teams.
Skilled at turning business needs into clear requirements and explaining them to both technical and non-technical people.
Excellent English communication, spoken and written, with the ability to break down complex ideas simply.
Strong at managing stakeholders, running discussions, presenting, negotiating, and building agreement across teams.
Detail-oriented, well-organized, and disciplined about managing time and follow-through.
Comfortable working alongside engineers, with good knowledge of Agile and modern software delivery.
Able to juggle competing priorities, catch risks early, and push projects through to completion.
Background in healthcare, clinical systems, or care management is a strong plus.
Certification in Product Ownership, Product Management, Agile, or Business Analysis is a plus.
Some technical understanding of software systems and their limitations is helpful.

Skills Required